Uploading a new drop-off may fail due to the virus scan failing.
This can be due to several reasons:
In virtually all Linux distributions, there is a security feature originally designed by the American NSA called either SELinux or AppArmor. Its purpose is to stop processes (such as clamd) being able to access files or directories that they would not normally be able to access. clamd needs to be able to access all files under /var/zendto in order to virus scan them, but this is not in its default set of SELinux permissions.
Edit (or create) /etc/apparmor.d/local/usr.sbin.clamd and put this in it:
# Site-specific additions and overrides for usr.sbin.clamd.
# For more details, please see /etc/apparmor.d/local/README.
/var/zendto/** r,
You will need to reboot for this change to take effect.
These are not as simple to configure as Ubuntu/Debian systems. So for now just
disable SELinux entirely be editing /etc/selinux/config and set
SELINUX=disabled
You will need to reboot for this change to take effect.
Both the log directory /var/log/clamav and the socket directory /var/run/clamav, and the files in them, need to have the correct ownership and permissions. The most common error is the ownership. This can easily happen if the clamd RPM and the clamav RPM come from different sources. The following recommendations are what are used in my VM distributions of ZendTo. There are 2 usernames involved: "clam" and "clamav".
The following is all based on the line
User clam
appearing in the file /etc/clamd.conf.
To check this, run the command "freshclam" as root. If it produces an error about the log file, make sure the ownership of the directory and the files in it are set as follows:
drwxr-xr-x 2 clamav clamav 4096 Jul 25 11:04 .
drwxr-xr-x 7 root root 4096 Jun 16 04:02 ..
-rw-r--r-- 1 clam clam 11208 Jul 27 14:09 clamd.log
-rw-r--r-- 1 clamav clamav 1396 Jul 27 07:13 freshclam.log
To check this, run the command "service clamd restart" as root. Check that the last entry in the file /var/log/clamav/clamd.log has just been written (they are all timestamped) and see if it produces any errors about the socket file. If it does, then make sure the ownership of the directory and the files in /var/run/clamav are set as follows:
drwxr-xr-x 2 clam clam 4096 Jul 27 13:59 .
drwxr-xr-x 12 root root 4096 Jul 27 13:59 ..
-rw-rw-r-- 1 clam clam 4 Jul 27 13:59 clamd.pid
srw-rw-rw- 1 clam clam 0 Jul 27 13:59 clamd.sock
Then try restarting clamd again and see if it now works and produces a clean startup in /var/log/clamav/clamd.log..